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FAQs

When will my order arrive to the recipient?

You can track your order in the Customer Service section of our site. Simply enter your order number and your order status will be displayed online. If the order is placed before 5:00pm UAE time, then the order is delivered on the same day. Otherwise, you may select tomorrow's date for delivery. Public holidays are exceptions and require a minimum of two days for delivery. Note that we do not deliver on public holidays. Friday deliveries are also possible. If you have any specific questions about your order, please contact us.